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Scheduling an Appointment

ISSS is requesting appointments with DSO's be conducted by phone or Zoom at this time. If your appointment is through Zoom you will be contacted with Zoom login information.

Schedule Appointment

To schedule an appointment with a DSO, please call our office at (512) 245-7966. Our online appointment system is currently down. 

Have a quick question? Many general questions can be answered by the well-trained Front Desk Staff. If you are not sure if you need an appointment, email and ask.

No Show Policy

If you are more than 15 minutes late to your scheduled appointment, you will be asked to reschedule. 

OPT Appointments (Applying for OPT)

ISSS will no longer conduct 1-on-1 in person OPT appointments. Please review the new OPT application process on the OPT website.

ISSS Virtual Office Hours

ISSS advisors will host virtual office hours twice a month for our current F-1 students.




Friday, January 22nd

3:30 – 4:30 PM

New Student Meet and Greet with DSOs

Friday, February 12th

3:30 – 4:30 PM

Optional Practical Training

Friday, February 26th

3:30 – 4:30 PM

Curricular Practical Training

Friday, March 5th

3:30 – 4:30 PM

Spring Break Reminders - Travel

Friday, March 12th

3:30 – 4:30 PM

Reduced Course Loads (RCLs)

Friday, April 9th

1:00 – 2:00 PM

ISSS Office Update

Round Rock Walk-In Appointments

Walk-in appointments are on a first come first serve basis from 9:00 AM to 5:00 PM.

There are no scheduled walk-in days at this time.

San Marcos Walk-In Appointments

Walk-in appointments are on a first come first serve basis. Walk-in advising does not replace scheduled appointments. If a walk-in appointment takes longer than 15-20 minutes, the student will be asked to schedule a follow-up appointment.

All walk-ins are from 8:30 AM to 3:00 PM. 

There are no scheduled walk-in days at this time.

Which type of appointment is right for you?

Scheduled Appointments

  • New Student or First Semester Advising 
  • Advanced General Advising 
  • TPEG
  • Advanced RCL (medical, final, academic)
  • Out of Status, Termination, Reinstatement
  • Grievances
  • Leave of Absence
  • Academic Drop or Withdraw
  • Suspension or Probation Hold
  • Applying for OPT
  • J-1 Orientation
  • J-1 Advising
  • Change of Status or Adjustment of Status
  • CPT

Walk-In Appointments

  • Prospective Student
  • New I-20 (Lost or Update)
  • Transfer Out Questions
  • Change of Level Questions
  • Travel Signatures
  • CPT Questions
  • OPT Questions
  • RCL Questions
  • OPT STEM Questions 
  • General Questions